gbd99's Privacy Policy

gbd99 ("we", "our", or "platform") provides a safe and reliable service for online gaming users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit the gbd99 website or create an account, how we use it, who we share it with, and how we keep it secure.

This Policy applies to all gbd99 services, regardless of whether they are accessed via a web browser, mobile browser, or any other means. By continuing to use our platform, you agree to the terms of this Policy.

We will update this Policy as appropriate when the scope or functionality of our services changes. You will be notified of significant changes via your registered email or through a notice displayed on the platform.

gbd99 collects only the information necessary to provide our services. The categories of information are detailed below:

2.1 Identity Information

During account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Preferred username and password (stored in encrypted form)

2.2 Financial & Payment Information

We collect payment-related information to facilitate deposits and withdrawals. Payment methods accepted at gbd99 include bKash, Nagad, Rocket, Upay, and bank transfer. Where applicable, we may collect:

• Mobile banking number (partially masked)
• Bank account details (for bank transfers only)
• Transaction history and amounts

Full payment card or account numbers are not stored on our servers; they are processed directly by the payment gateway.

2.3 Technical & Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and device type
• Browser name and version
• Pages visited and time spent
• Referrer URL (where you came from)
• Cookies and session data

2.4 Gaming Activity Information

We store gaming history, betting patterns, and win/loss records to improve your gaming preferences and experience. This information is also used to manage responsible gaming measures.

gbd99 uses collected information only for the purposes described below:

3.1 Service Delivery & Operations

• Account registration, verification, and maintenance
• Processing deposit and withdrawal transactions
• Providing bonus and promotional benefits
• Managing technical support and customer service
• Preventing unauthorized access to customer accounts

3.2 Legal & Security Purposes

• Identity verification and fraud prevention
• Compliance with Anti-Money Laundering (AML) guidelines
• Preventing access by minors
• Dispute resolution and fulfillment of legal obligations

3.3 Service Improvement & Personalization

• Analyzing and improving the user experience
• Recommending relevant games and offers
• Identifying and resolving technical issues on the platform
• Personalizing communications according to user preferences

gbd99 never sells your personal information or transfers it to advertising third parties. However, information may be shared in the following circumstances as required to operate the service:

4.1 Service Provider Partners

We work with trusted third-party organizations to handle tasks such as payment processing, IT infrastructure, and security audits. These organizations receive only the information necessary for their assigned tasks and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may disclose necessary information to comply with any legal obligation, court order, or lawful directive from a government authority. Only the minimum information legally permitted will be disclosed in such cases.

4.3 Business Transfers

In the event of a future merger, acquisition, or sale of assets, user information may be transferred. In such circumstances, we will notify you in advance and the new owner will also be bound by the terms of this Privacy Policy.

Cookies and similar tracking technologies are used on the gbd99 website. Cookies are small text files stored on your device.

5.1 Types of Cookies & Their Purpose

• Essential cookies: Maintaining login sessions and ensuring core site functionality — the site will not work properly without these.
• Functional cookies: Remembering language preferences, usernames, and saving personalized settings.
• Analytical cookies: Monitoring usage of site pages in order to improve the service.
• Security cookies: Detecting fraudulent activity and keeping accounts secure.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may limit some site functionality. Refer to your browser's help section for detailed instructions.

gbd99 has adopted industry-standard security measures to protect your personal information. The key components of our security framework are:

• SSL/TLS Encryption: All data transmissions are secured by SSL encryption, which prevents third-party access when information is sent and received.
• Password Hashing: All passwords are protected using strong cryptographic hashing before storage.
• Access Controls: Staff are given limited access only to the information necessary to carry out their responsibilities.
• Regular Security Audits: Regular security tests are conducted on our systems.
• Data Backups: Data is backed up regularly in a secure and encrypted environment.
• Firewall & Intrusion Detection: Advanced firewalls and intrusion detection systems are active around the clock.

No method on the internet is 100% secure — however, gbd99 applies the highest security measures that are reasonably practicable. If you notice any unusual activity on your account, contact our support team immediately.

gbd99 does not retain any personal information beyond the period necessary. Retention periods are determined based on the following criteria:

7.1 Active Accounts

All registration information, transaction history, and gaming records are retained for as long as the account remains active.

7.2 Closed or Inactive Accounts

Even after an account is closed or becomes inactive, certain information may be retained for a specified period to meet legal and regulatory obligations. This period is determined by applicable laws and regulations.

7.3 Deletion Requests

You may request deletion of your information provided it does not conflict with legal obligations. Send such requests to our support team.

As a gbd99 user, you have certain fundamental rights over your personal information:

• Access: You may request a copy of the information we hold about you at any time.
• Right to Rectification: If your profile contains incorrect or incomplete information, you may request a correction.
• Right to Erasure: Subject to legal obligations, you may request deletion of your personal information.
• Right to Object to Processing: You have the right to object to the processing of your information for specific reasons.
• Opt Out of Marketing Communications: You may opt out of promotional emails or notifications at any time.
• Portability: Where technically feasible, you may receive your information in a structured format.

To exercise any of the above rights, contact our support team. We are committed to responding to your request within a reasonable time.

gbd99's services are for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age verification during account registration is a key step for us.

If we determine that a minor has used our platform, we will immediately close that account and delete all associated information.

A note for parents: if you believe your child has created an account on gbd99, contact us immediately.

gbd99 periodically reviews and updates this Privacy Policy as needed. Depending on the nature of the change, we will:

• Update the "Last updated" date on this page.
• Send a notification to your registered email for significant changes.
• Display a brief notice when you log in to the platform.

If you continue to use the service after an update, you will be considered to have consented to the revised Policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help. You can reach us through any of the following channels:

gbd99 places the highest importance on user privacy. Your trust is our primary asset and protecting it is our commitment. For more information, visit our FAQ page or Terms & Conditions page.